Nokia Siemens Networks global network operations center in Latin America began operations

Nokia Siemens Networks announced today that its located in Sao Paulo, Brazil's Global Network Operations Center (GNOC) * to begin operations. NII Holdings, Inc. (Nasdaq: NIHD) operations in Latin America, the brand is NEXTEL, is the first network operator to use GNOC decentralization to achieve its operators. Nokia Siemens Networks is currently NII in the following five countries to provide multi-vendor network operation and management services: Argentina, Brazil, Chile, Mexico and Peru. By GNOC, Nokia Siemens Networks will be able to integrate the network operators in five countries affairs, achieve economies of scale, improve network efficiency.

Other operators in the region will be able to expect from the GNOC and remote service delivery model to benefit. The center for future operators of American time zones to provide "near-shore" (near shore) services. The center, covering about 16,000 square feet, at the beginning will be equipped with expert-level technical staff of 150, with up to 300.

Nokia Siemens Networks head of Armando Almeida Global Services, said: "With this new center of global GNOC to join our network, we will be able to help the Latin American regional and global carriers to significantly improve the operational efficiency of their networks. Latin America, particularly Brazil, are growing market. NII is the first in the region GNOC customers, we will use GNOC scale, automated tools and processes to improve the speed carrier networks, quality and efficiency. "

Almeida added: "Select the centers are located in Sao Paulo because of the area because of its ideal location, the region has several potential customers, their high market share in Brazil. Brazil about the telecom market in Latin America 40%. In addition, the region has a large number of experienced and skilled can use multilingual staff, which makes the choice of economic and strategic significance of both St. Paul. "

2010, NII and Nokia Siemens Networks signed managed services agreement, which is Latin America's first such agreement. Nokia Siemens Networks is the largest in the region, multi-country multi-vendor managed services protocols. Under the agreement, Nokia Siemens Networks Q3 2011, through its new Brazilian GNOC, centralized and integrated network of NII operations in five countries affairs.

NII Holdings executive vice president and chief technology officer Alan Strauss, said: "As the first to benefit from Nokia Siemens Networks Latin America GNOC company, NII will be able to significantly improve operational flexibility for our high-value customers in Latin America to provide a better cost efficiency and service quality. By working with Nokia Siemens Networks to maintain this relationship, we not only can continue to provide our customers with excellent service in Latin America, but also enhance our differentiation in the areas of business focus on wireless services. "

In addition to supporting the iDEN ® NII and 3G technology, the center will also be able to support and transfer of IP from multiple suppliers network and the data / value-added services (VAS). All five countries, the migration of network operations and focus will be completed in Q3 2011.

This new GNOC will join the other three existing multi-technology, multi-vendor network of GNOC, two in India and one in Portugal. The center aims to project management around the clock to help customers accelerate speed to market. Through an open and transparent service level agreements, these centers will help ensure superior network and service performance, improve service delivery efficiency while reducing risk.

By centralizing and integrating resources of three GNOC, Nokia Siemens Networks gives customers the economies of scale, promote the network efficiency. The center uses a remote delivery model, using standardized automated IT tools and processes. Currently, GNOC network remote support per month 200 million users worldwide, handling nearly 100 million alarm, failure to resolve 200,000 notes can be generated 127 000 individual reports.

Nokia Siemens Networks services director Arto Vilkman Latin America, said: "The Centre is fully interconnected, so resources can be intelligently optimized and distribution. Our ultimate goal is to provide our customers release more from the network value chain to help them for their excellent service end users. "

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